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Subjects - Increase Business Performance by Setting Performance Standards & Expectations for Your Employees
The success of your business is directly related to the commitment and productivity of the people who work in your business. And yet it is generally recognized that 60% of employees, or more, are underutilized in their roles at work.
So what are the factors that contribute to low pe
So what are the factors that contribute to low pe
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
rformance standards and expectations?
Communication, or mis-communciation, is one of the major sources of low productivity. The messages that move between the owner, employees, managers and even customers are not understood in the same way. One classic example is that business owne
Communication, or mis-communciation, is one of the major sources of low productivity. The messages that move between the owner, employees, managers and even customers are not understood in the same way. One classic example is that business owne
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
rs tend to assume that employees and managers see things the same way they do.
Managers tend to lower their expectations (unconsciously) so that they will not have to confront employees. Most people dislike discussing declining performance with their employees, and so actively avoid
Managers tend to lower their expectations (unconsciously) so that they will not have to confront employees. Most people dislike discussing declining performance with their employees, and so actively avoid
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
having to do so by reducing heir expectations of what’s required.
Employees have a tendency to protect themselves from possible failure by pushing back on what is expected. They will often negotiate/bargain the job down to a more comfortable level.
Business owners often have diffic
Employees have a tendency to protect themselves from possible failure by pushing back on what is expected. They will often negotiate/bargain the job down to a more comfortable level.
Business owners often have diffic
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ulty separating what they want done from how they want it done. Telling employees exactly how to achieve a certain goal leaves no room for the employee to think or use their own initiative. Consequently they often stop trying to contribute and become ‘sheep” – just doin
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
g what they are told. In this catch-22 situation, the owner is forced into a position where they must constantly be telling everyone exactly what to do.
Some owners may not understand the concept of person/job matching, and so have the wrong people in the wrong positions. This situ
Some owners may not understand the concept of person/job matching, and so have the wrong people in the wrong positions. This situ
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
tion can be extremely demotivating for the employee.
So how do you go about setting performance standards and expectations?
The owner and employee must collaborate together.
They must work together on the fact that the role the employee is performing can be improved in a wa
So how do you go about setting performance standards and expectations?
The owner and employee must collaborate together.
They must work together on the fact that the role the employee is performing can be improved in a wa
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
y where everybody wins - the employee, the owner, and the business. When you teach the owner to collaborate with the employee, not only does the performance go up, but so does the morale.
Short term goals, or wins, must be established. 90-days is the ideal.
Set specific goal
Short term goals, or wins, must be established. 90-days is the ideal.
Set specific goal
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
s for the employee in 90-day increments so that there will be ample opportunity to monitor systems and progress, as well as to experience wins on a routine basis. Ideally, involve the employee in this goal setting process so they experience some control over their work.
Determine
Determine
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
the strengths required to do the job well.
If the employee is going to be successful, the owner and employee must decide jointly what strengths are required, and how the employee is going to be able to apply their strengths. This is where having a good match between the employee
If the employee is going to be successful, the owner and employee must decide jointly what strengths are required, and how the employee is going to be able to apply their strengths. This is where having a good match between the employee
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
and the job is so important. The boss doesn't have to figure this out on their own - the employee will probably already know what's necessary.
Set standards, and determine HOW they will be done.
Decide the standards that will apply to each activity, as well as how the stand
Set standards, and determine HOW they will be done.
Decide the standards that will apply to each activity, as well as how the stand
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
ards will be achieved. Understanding the level of performance required gives the employee a sense of achievement - which is one of the key ingredients to achieving performance standards. This is true for employees at any level.
Establish communication agreements.
To ensure s
Establish communication agreements.
To ensure s
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
ccess, the owner and employee must decide at the outset how they are going to communicate progress (and challenges) along the way. Will it be day-to-day? Week-to-week? The minimum time frame is week-to-week. Less frequent than that and it all falls apart.
The employee decides how
The employee decides how
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
to achieve the desired results.
The owner will be present and participating for this part, but it is essential that the employee be leading the process in order for them to have ownership. Help the employee take responsibility for deciding how to accomplish the results. You may
The owner will be present and participating for this part, but it is essential that the employee be leading the process in order for them to have ownership. Help the employee take responsibility for deciding how to accomplish the results. You may
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
need to determine if the employee has the skills and development to do this. If they don't, provide maximum guidance to them.
Get it in writing.
If it is not in writing, within one to two weeks everyone will be confused and uncertain. The focus, responsibility, resources, c
Get it in writing.
If it is not in writing, within one to two weeks everyone will be confused and uncertain. The focus, responsibility, resources, c
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
nstraints, timetables and measures all need to be in writing. The purpose of doing this is to make sure the owner and employee are so clear on the goals and process that there is no confusion whatsoever. It sets everyone
Establish a monitoring method.
Make sure you get agree
Establish a monitoring method.
Make sure you get agree
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
ment on how the performance will be monitored and how frequently. In order for the process to go forward, the employee needs to agree to monitor their own performance, and the owner must agree to sit down and review it with the employee on a pre-determined schedule. Let them know upf
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
ront that if they get busy and start canceling meetings, performance will not improve and expectations will not be met.
I recommend having the employee keep track of their progress in writing and advise the owner weekly. A simple weekly progress update is a win-win solution and can
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
ake as little as 5 minutes. A monthly sit-down, face-to-face meeting is a must also.
What are the benefits of setting effective performance standards and expectations?
Employees are energized and empowered to take ownership of their positions. Owners become energized and in
What are the benefits of setting effective performance standards and expectations?
Employees are energized and empowered to take ownership of their positions. Owners become energized and in
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
spired, ceasing to lower expectations in order to avoid confrontation.
The productivity of the company goes up.
Everyone knows what is expected of them, which provides certainty to move forward.
This process, itself, opens new channels of communication between owners and employees
The productivity of the company goes up.
Everyone knows what is expected of them, which provides certainty to move forward.
This process, itself, opens new channels of communication between owners and employees
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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