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You are here: Home > Internet and Businesses Online > Auctions > eBay's Square Trade - Do We Need It? |
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Subjects - eBay's Square Trade - Do We Need It?
As an eBay trader, I've built a small but enjoyable business on eBay. I pay my listing fees, I pay my final fees, I pay my PayPal fees. Not a problem. Now it seems eBay wants more. Let's take it into context: if (a According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product s eBay claims) 3 million sites are paying for the privilege of displaying this 'Square Trade' logo - what is eBay creaming from this? The sums are easy - 3 million x $9.50 per month = $342,000,000 a year. That's rig ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in ht. Read it again. $342,000,000! It's a staggering amount of money, probably more than the GDP of some countries! And for what? You get to display a little green logo on your site. Wow. eBay says this will lead to lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. - A 43% decrease in future negative feedback. What's that? eBay are presumably here presupposing that you will deal with buyers who are bursting at the seams to give you negative feedback. Piffle. In any business y here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe ou will encounter buyers who are, for whatever reason, determined to trash your service. It's just life. It is up to you, as a trader, to ensure that your customers are satisfied with their purchase. It's no good ex d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro pecting eBay - or anyone else - to bale you out if you're selling cheap rubbish. Deal with your customers on a professional basis, respect their needs and rights, and they will respond with positive feedback. Ignore ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc them, rip them off, treat them only as a revenue stream and you will fail in your enterprise, eBay Square Trade logo or no. eBay also seem to suggest that their Square Trade logo will entice buyers who are looking easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi for a seller they can trust. It's a fair point, but surely eBay should do some domestic cleaning and rid themselves of the crooked sellers they still seem to harbor? The UK's BBC hung eBay out to dry with a documen nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically tary recently, pointing to the fact that some sellers - who I am sure are in the minority - cheerily flood eBay with counterfeit and fake designer goods. Now, eBay are not the culprit here, and I would not suggest f and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ or one moment that they condone this behaviour. Yet it would be interesting to know just how much of eBay's untold millions is spent combating this unwanted incursion - and what they intend to do to stop it. Look a ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi t the Square Trade sign-up page. Aside from the 'free first month' tempter there is a very salient phrase - and here I think it is fair to quote - 'join eBay's largest community of trusted sellers'. Does that mean t ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a hat those of us who do not wish to further line eBay's pockets by joining the Square Trade programme are untrustworthy? The implication is, I think, present. eBay has discovered yet another lucrative revenue stream dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod - the 'trusted seller'. It is unfortunate that, given that eBay was started as a 'matey' community venture, it now sees fit to promote such products as the Square Trade deal. If eBay are so committed to fair and hon cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin est dealing, combined with the wish to promote ethical and honest dealers, then why do they seemingly offer this Square Deal to anyone who is willing to pay their fees? I have just been through the sign-up process tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen ( I haven't signed up). A very annoying point is that eBay ask you what kind of member you wish to be - US or non-US. It's on the same mindset level that, in days thankfully now gone, one used to be asked (in a job t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel application) if you were 'Catholic' or 'non-Catholic'. Does eBay not realise that by doing this, by setting the US on a pedestal as the 'prime' registration, that they are alienating members in the UK, Europe, India ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust , Australia, South America - in fact, the 'Rest Of The World' (which, in case eBay has forgotten, is a lot bigger than the USA!). If all those members chose to abandon eBay in favour of a more 'friendly' auction sit y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products e, one can't help wondering how long it would take before eBay realised that they aren't alone in the online world and revised their charges accordingly. In summary, I would say that eBay are getting above themselv . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de es. Yes, they are a huge company. Huge companies come and go (where are IBM now?). Yes, they are (were) innovative. So are many others. Yes, they have made a lot of money. I have no problem with that. It's when comp elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip anies squeeze their cash-cow lemon so hard the pips squeak that they should think about a few things - like the fact that there are a myriad of other auction sites biting at their heels. Don't take the mickey, guys. tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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