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Management
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The Importance of a Customer Focused Vision
It takes commitment and an obsession about customers to win business. Over the years, my experiences have taught me that it is simple to create a customer-focused culture, but it certainly isn't easy. If a company gets it right, however, the customers and profits will be easy to attract and keep.
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Teleconferencing Helps You Build a Business Empire
You balk as you look at the phone bill. In the three months it took your company to branch out to a location three continents away from where you are, you've spent enough money on phone bills to buy both an apartment in New York and a Porsche. What worries you the most is that you know this isn't the end of the story, or your phone bills. With key members of your staff calling each other almost every hour, you know those bills would remain as high as your blood pressure level.
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How To Recruit The Best People
In many sectors and industries recruiting good quality staff is a real challenge. Sadly, many organisations have more rigour around petty cash expenditure than one of their biggest investment decisions. So how can you stand out from the crowd?
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Micromanagement
Recently, I had some business friends complain to me how their employees cannot follow directions. But on the other hand, I also know a lot of people who wonder why management doesn't trust them to do their job properly. You see this not only in the corporate world but in nonprofit organizations as well. Today, managers are spending more time supervising the work of others as opposed to actually managing them.
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TQM Team Structure Set Up - Role Of A Sponsor - Leader - Member Or Facilitator
This TQM article illustrate a TQM Team Structure with regards to the make up of a team. Almost all TQM improvement projects are carried out by team. Hence, understand the role of a team member is essnetial for the team success. A TQM team is commonly make up of sponsor; Leader; Member and Facilitator. Which role do you play?
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How to Unfold the Power of Creativity@Work
If innovate or die is a fact, then what should we do to unfold the power of creativity in the workplace. If creativity is a powerful to bring the profit out of people, then we should create the right work environment to take full advantage of creativity and innovation. Managers need to pay attention to the 4C's - Commitment, Competency, Collaboration and Coordination.
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Buying Or Selling A Small Business? Your Decisions Count
Few small business owners understand that their financial statements reveal guidelines for proper operation. When selling their business, few owners know how to select a broker. Proper guidance is essential when growing or selling a small business.
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Can Businesses Afford To Think Like Consumers?
It should be no secret that successful business people do not think like consumers. We instinctively know that return on investment is more important than price. In spite of our instincts, there are those who would treat us like consumers, and we must avoid the folly they would otherwise plunge us into.
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