They're Not Robots

They're not the same. They never will be. Why would you expect them all to perform the same?

Merchant Accounts: Points to Consider

Okay so you want to accept credit cards from your customers, and are interested in establishing a merchant account. Whether you own a brick-and-mortar retail store, mail order outlet, or internet shopping operation, there are a few things to consider when choosing a credit card processing provider.

Learn to Think Small

The little foxes spoil the grapes. Which little foxes are spoiling your grapes?

Praise Others Daily

Sincere praise and compliments can have a powerful effect on people. Praise boosts one's self-esteem. When you genuinely give praise, it releases energy in the other person. When you receive sincere compliments or praise, you get a smile on your face, your spirits soar, and you have a new aura about you.

How To Match Sales Team Requirements With Management Input

In commercial terms we should seek to develop our teams in two specific areas i.e. competence and commitment. Competence consists of the combination of knowledge and skills whilst commitment is a combination of confidence and motivation.

Successful Sales Management - What Are The Core Competencies?

Management, and particularly sales management, operates on and obtains its results from the staff that are managed. This clearly puts emphasis on the behavioural skills required to promote good human relations and helpful attitudes.

Goal Setting Activity

Most people find the act of a goal setting activity almost impossible because they set goals that are way too large and become disheartened before they ever come close to reaching them. A goal setting activity that works is one that is broken down until it represents a single event. It is the progressive, sequential accumulation of single events that ensure the final desired end result

Effective Strategies to Increase Profits

The crux of any business is to operate successfully in a highly competitive world, which simply gets measured by the size of the profits that are generated. the key to the success of any business, is to formulate an effective strategy to increase profits.

Effective Teritory Management Is Not Rocket Science

Many salespeople today will waste a great deal of time calling on poor prospects - trying to turn poor prospects into customers, or trying to close prospects that do not want or need what they are selling.

Is Your Organisation Committed To Succeed?

Whatever got you where you are today will not be sufficient to keep you there. A rapidly changing environment is the regular background against which organisations must develop.

Sales Leadership Fundamentals

What qualities do you possess that make you an effective Sales Manager? Sales management is about being a leader of people, not selling.

Mobile CRM 101 - The Basics

Mobile CRM is emerging into the mainstream as an excellent method of relaying information between marketing and sales personnel.

How To Conduct Meaningful Meetings

Too many meetings, too little time. When the true cost of holding just one meeting is accurately calculated, it should provide sufficient motivation for us to want to ensure that all of our meetings are meaningful, necessary and can be justified.

Handling Interruptions And Feeding Monkeys

Despite being a busy person, it is easy to get sucked into doing things for others. Often these tasks have nothing to do with your job (perhaps they interest you or you are flattered to be asked!). Each time we say ‘yes’ to these requests we collect another ‘monkey’, namely a problem that started with someone else (who is working for whom?).