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Workplace Communication

Emerging Trend - Is God at Work in Corporate America?

Jesus is moving in the American marketplace. Read on and discover what He's doing there and how YOUR business can get involved.


Corporate Holiday Gift Ideas

In the business and working world, there are several occasions that call for the purchase of a corporate holiday gift. There’s nothing better than knowing, as a worker, that your boss appreciates you. This is also true when it comes to valued customers.


Active Listening

Often times people assume that listening is the same as hearing; that is instinctive. Unfortunately, because of this false misconception, little effort is made to develop effective listening skills.


Globalization of English: Communicating Intelligibly

The advent of modern technology, especially the Internet, has made access easier and cheaper to people worldwide such that it helped speed up globalization. Along with it, the transfer of International Assignees across geographical borders perpetuates the use of the English language. That has never been as pervasive or as widely, although variations of the language and degree of fluency differ from country to country, individual to individual.


Barriers to Intercultural Communication

Today's competitive global economy results in frequent cross-border movements of staff that results in a growing diversity at the workplace. As the inevitable happens between cultures, breakdowns in communication are a common occurrence. That is certainly costly to the multinational enterprise in terms of workplace relations, returns and revenues, and customer relationship. Not to mention, the firm’s competitive advantage.


Cultural Intelligence: Why Is It Crucial In Today's Globalized Economy?

Cultural Intelligence or CQ is a new domain of intelligence that is increasingly relevant to today's global economy. As diversity is here to stay - brought about by opportunities of global expansion and presence - traits like Intelligence Quotient [IQ] and Emotional Quotient [EQ] are no longer suffice.


Active Listening: Improve Your Relationships at Work and in Life Through Proper Listening

We are taught how to read and write, but not how to listen, here are 20 key tips for how to improve – see the benefits quickly if you put these into practice.


Dealing With Workplace Bullying And Harassment

A great psychiatrist gave a presentation at a large conference attended by colleagues and his peers. As he spoke every audience member were glued and intently listening to every one of his words. He was talking about harassment.


It's Human to Expect Perfection

How many times have you been criticized for making an honest mistake? Perhaps you left laundry in the dryer, forgot to put the milk away, or neglected to set your alarm for work? Hey - these things happen. After all, we’re only human right? Then why, at times, do we forget this universal truth and excessively criticize others for their mistakes?


An Awesome E-mail Keystroke Time Saver: SHIFT_Delete

The great thing about leading programs on time management and personal organization all around the country is that I get to occasionally learn a few really good tips from the people that attend my programs. This is one of the best e-mail keystroke strategies that I have learned in some time. Accordingly, I have to give a big...


IM - Saving You Time

The size of a person's email inbox can often times cause your IT manager to go into cardiac arrest. Emails are on the rise for basic communication, but is email always the appropriate method of communication? See how Instant Messaging can save you time and money in the work place.


Communicating with Singaporeans: Understanding 6 Key Aspects

To the first-time visitor, Singapore is a thoroughly Asian country with Western trappings. Not to mention, an English-speaking populace that may cause some discomfort and confusion: apart from Asians speaking English with one another, one has to contend with the varied Singaporean accents – according to the individual's ethnicity.


Lingo Franca: Overcoming Language Barriers Within the Same Language

Are you on the same page with your customers? If not, perhaps there's simply a page missing. A page you design to help merchants, customers, clients and even co-workers speak the same language, use the same terms and communicate the same meanings.


How to Approach Different Communication Styles

Although most people have some combination of all three, one in particular is usually dominant. As a result, match your own words and speed to appeal to their communication style:


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