Change Management - Adopting A Continuous Improvement Program

When a company chooses a quality improvement program their are a number of change management issues that should be considered.

Leading Change - Don't Skimp on Training

Change leaders are often stuck when it comes to training. On implementation of new tech systems or process changes they are faced with budget contraints that often lead to project failure because of a lack of adequate training. Read on and see clearly why this happens, how to communicate the problem and make a difference today.

Leading Change - Keeping Perspective Top to Bottom

When you lead change you must keep in mind the impact in your organization top to bottom. Many change leaders think they can dictate effort ... read on and see what perspective has to do with your change efforts. Learn about the 'gears' of change.

Effectively Dealing With Change

Maybe you're stuck, feeling unfulfilled and unhappy, but not able to make changes in your life to meet your goals. Maybe you're vaguely dissatisfied and aren't even sure why and where to find happiness. Perhaps you stressed and overwhelmed with work or life in general.

Promotional Items - Any Time is a Good Time

If you are thinking of adding promotional items to the scope of your marketing techniques, congratulations. The statistics prove that promotional products increase the effectiveness of several aspects of any business. They can assist you in establishing your brand, enhancing brand identity, encouraging would-be clients to choose you over other competitors. They also have the power to generate fresh leads and raise the response rates for direct mail strategies. Furthermore, promotional items add to the success of trade shows and in the end facilitate customer loyalty.

What Are You Doing To Reduce Staff Turnover?

Too often employers accept turnover as a cost of doing business. Their business however can be much more profitable and their customers more satisfied if they can implement a successful plan to reduce staff turnover. Actually just small improvements in turnover can increase productivity and customer satisfaction levels significantly. Here's how to do it.

Leading Change - I'm Feeling Better, Now that I've Given Up All Hope

Are you changing your change leaders like you do your underwear? Do you think new blood is just what the Doctor ordered for your project? Well read on and see what impact your indecision is having on the troops.

Leading Change - Be Careful What You Push For

Have you ever been subject to Kings and Rulers in your business? The kinds who know they're right and push beyond the limits. Read on and see what that kind of leadership does to your change work and what you can do about it.

Leading Change - Don't Make Change a Life Sentence

When you look around your project, what's going to happen to the people working hard to make it happen? Is there a place for them when it's all done? Real change leaders make sure they know the answer to that question before they start. Many a change agent has had their career die on the deserts of change.

Loyalty - I Spell it With 3 R's

Company loyalty broken down into three basic components. Retention - Companies with long term happy employees do better with customers. Retraining - A look at the soft skills required to build long term customer loyalty. Research - Competing on Analytics ala Harrah's, Amazon and other companies who use their customer data to compete in the marketplace.

Introducing Coaching Into an Established Culture

It can be difficult to introduce change into established cultures. The use of coaching can make the transition period much smoother and produce excellent results.

TQM - ISO 9001 - Six Sigma: Do Process Management Programs Discourage Innovation?

Are your process and quality improvement initiatives stifling innovation and creating an internal focus. Inward looking companies are vulnerable to externally focused organizations.

Effective Change, Three Critical Components

The norm today is change, and not just changes to your firm's way of doing but also significant deep changes that demand of your organization to fundamentally reexamine and redefine it's basic purpose, it's sense of identity, it's core values, and it's very way of thinking.

Leadership Matters Work Habits That Sustain Competitive Advantage

The workforce is changing, and depending on what sector your business is in or what part of the country it is located in, you may be feeling the pinch of the growing labor shortage. Recent research from the Boston College Center on Aging and Work indicates what some companies are doing and that is: intensifying recruitment and reorganizing work flow so that they stay productive with fewer people. In these tougher labor times, organizations will also need to address poor work habits of their current employees to increase retention and to improve quality of service and productivity.